Your Satisfaction, Our Guarantee

Product Satisfaction

     Try out your BrickHouse Nutrition product(s) for 60 days risk free! If it doesn't live up to your expectations, we'll make it right!

     Don't like the flavor? Concerned about the ingredients? Found another product you'd prefer instead? BrickHouse strives for your satisfaction, which is why we offer a 60-day, no questions, money-back guarantee, as well as free, one-time, returns and exchanges. 

If at any point within 60 days of purchase, you decide our product just isn't for you, reach out to us and we'll take care of your concern!

     Here’s what to do: Reach out to our customer service staff at [email protected]

     Our team will gladly provide you with a return label at no additional cost. Send us the remaining product and once we receive it we can start the refund process. 

Shipping and Handling Concerns

     For shipping and handling concerns, we have a 30-day window after the shipping carrier (USPS, FedEx, or UPS) marks your item as delivered, in which we can offer help. 

     If you let us know within the mentioned window, we will be happy to trace down the package and will offer a replacement or refund if needed. If you do not notify us of the failed delivery within the window, we cannot offer assistance or compensation on the order in question.

     We created these procedures with your satisfaction in mind, while also ensuring we can continue to provide a quality product to other happy customers for years to come. 

   After following the steps above, please allow adequate time (Between 2 and 6 business weeks) for shipping, return processing, and communication with your bank. Most refunds will arrive in your bank account within 3-5 business days after processing.

Order BrickHouse Nutrition with confidence!