My order was marked delivered but it’s not here.Updated 2 months ago
My Order Says Delivered, But I Can't Find It.
First, don't panic. It happens more than you'd think.
Start here:
- Check around your home, with neighbors, or with building management. Carriers often leave packages in spots that aren't immediately obvious.
- Double-check the shipping address on your confirmation email to make sure it went where it was supposed to go.
- Give it 1 to 3 business days. Packages occasionally get marked as delivered before they actually arrive.
Still nothing? Contact your carrier directly, they'll have the most up-to-date information on where things stand.
If you're still stuck, email our team and we'll help figure it out.