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Return and RefundUpdated 2 months ago

Your Satisfaction, Our Guarantee


Product Satisfaction

Order right now with confidence.

Try out your BrickHouse Nutrition product(s) for 60 days RISK FREE. If within 60 days from your order, you don't see an improvement in your health and/ or wellbeing, let us know and we'll make it right! We know that health and wellness is a journey and everyone is starting from a different place. We're here to help any way we can, and we believe our products are a huge step in the right direction. If at any point you decide BrickHouse Nutrition's products aren't for you, reach out to us and our customer service team will be happy to work with you.

  

Return Policy:

Within 60 days from purchase, if you are unhappy and would like a refund here’s what to do, click the link below and follow the portal prompts.

Click this link to start your return: https://brickhouse.loopreturns.com/#/

If you run into a snag, no worries! Contact the BrickHouse team by emailing [email protected].

 Note: Once you have your return label, you have 15 days to drop it off in the mail. 


Shipping and Handling Concerns

 For shipping and handling concerns, we have a 30-day window after the shipping carrier (USPS, FedEx, or UPS) marks your item as delivered, in which we can offer help. 

     If you let us know within the mentioned window, we will be happy to trace down the package and will offer a replacement or refund if needed. If you do not notify us of the failed delivery within the window, we cannot offer assistance or compensation on the order in question.

     We created these procedures with your satisfaction in mind, while also ensuring we can continue to provide a quality product to other happy customers for years to come. 

   After following the steps above, please allow adequate time (Between 2 and 6 business weeks) for shipping, return processing, and communication with your bank. Most refunds will arrive in your bank account within 3-5 business days after processing.


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